The Medicare Store
…Medicare Store locations and talk to a Medicare Professional in Las Vegas today. LAS VEGAS LOCATION Clicking this button takes you away from SeniorCarePlus.com Speak to a Las Vegas Representative…
Notice of Privacy Practices
…We may use and disclose your medical information during the provision, coordination, or management of healthcare and related services among healthcare providers, consultation between healthcare providers regarding your care, or…
Member Privacy Rights
…claims history. We need this record to provide you with quality healthcare benefits and to comply with certain legal requirements. Hospitals, physicians and other healthcare providers providing healthcare services to…
Definitions
…services to members of our Plan. Our Plan pays network providers based on the agreements it has with the providers or if the providers agree to provide you with plan-covered…
Statement of Nondiscrimination
…rasgos intersexuales; embarazo o condiciones relacionadas; orientación sexual; identidad de género y estereotipos de género). Hometown Health no excluye a las personas ni las trata menos favorablemente por motivos de…
Website Disclaimer
…not intended to replace a medical consultation with a healthcare professional. The information provided by this site is not designed to replace the independent judgment of a healthcare professional about…
Current Member Frequently Asked Questions
…office in Reno and Las Vegas. You can also mail appeals to your local office. Chapter 9 of your Evidence of Coverage goes over this process in detail. Who should…
Organization Determinations
…(PPO) Chapter 9 Sections 4 & 5 Out-of-Network / Non-Plan Providers “Non-plan providers” are providers that are not part of Senior Care Plus. If you use non-plan providers, you…
Careers with Senior Care Plus
…a part of Renown Health. Find health insurance careers at our locations in Reno and Las Vegas, Nevada. Note: By clicking the link below you will be taken to an…
About Us
…HMO/PPO Medicare Advantage Plan operated by Hometown Health, which is a part of Renown Health. Find health insurance careers at our locations in Reno and Las Vegas, Nevada. View Careers…
Prospective Member Frequently Asked Questions
…Care Plus currently has local offices in Reno, Carson City, and Las Vegas to better serve you. *Based on Centers for Medicare and Medicaid Services Plan enrollment report September 2019….
CAHPS Survey
Understanding the Medicare CAHPS Survey Helping Make Informed Healthcare Choices The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey is a member experience survey conducted annually to a random…
Pharamcy FAQ
…the counter (OTC) medications, drugs to treat impotency or sexual disorders, fertility agents, weight loss drugs, hematinic, reusable needles, disposable syringes, ostomy supplies, infant formulas, dietary supplements, hypopigmentation agents, diagnostic…
Complete Plan
…offers Silver Sneaker fitness benefit. You will save money on healthcare when you choose the Complete Plan from Senior Care Plus. Supplement Benefit Providers Liberty Dental First-Dollar Dental Coverage NationsHearing…
Essential Plan
…Provider while still enjoying priority access to Renown Health providers and facilities. NEW THIS YEAR – PREFERRED ACCESS TO CARSON TAHOE HEALTH PROVIDERS AND FACILITIES – PREFERRED ACCESS MEANS LOWER…
International Travel
…do need to notify Senior Care Plus as soon as possible to obtain appropriate authorizations. Providers in many countries may require payment before or after providing care. Please be prepared…
COVID-19
…COVID-19 tests are also available without cost-sharing to covered individuals when administered by a healthcare provider like a nurse, doctor, or pharmacist, without limitation. Information & Resources CMS Fact Sheet:…
Teladoc
…non-emergency issue On vacation, on a business trip, or away from home For short-term prescription refills Mobile App Teladoc also has a convenient Mobile App to access providers from our…
Medication Therapy Management
…take their medications correctly Improving medication adherence Detecting potentially harmful medication uses or combinations of medications Educating members and healthcare providers Our programs are evidence-based and can integrate both pharmacy…
Your Membership Card
…signing up for a provider, waiting to visit the provider at a later date, and finding out that the provider’s medical panel was full. Understandably, this made members upset as…
Durable Medical Equipment
…variety of Durable Medical Equipment providers to give members the selection they want and the convenience they need. View our entire list of contracted Durable Medical Equipment providers here. Medical…
Transition to OptumRx
…integrated pharmacy and medical benefit management Senior Care Plus will work to create a seamless experience for our customers, members, and healthcare providers during this transition. Is there a website…
Member Rights & Responsibilities
…to get full information from your doctors and other health care providers when you go for medical care. Your providers must explain your medical condition and your treatment choices in…
Select Plan
…also enjoy priority access to Renown Health providers and facilities. Supplement Benefit Providers Liberty Dental First-Dollar Dental Coverage NationsHearing Hearing Aid and Hearing Exam Benefits EyeMed Vision Benefits including Eye…
Renown Preferred Plan
…utilizes Renown Health primary care providers and is available to Washoe County, Storey County and Carson City residents. Renown Preferred Plan members will enjoy a $0 premium and a low…
Hearing
Understanding Your Hearing Aid Benefit Available for Senior Care Plus members. Your Hearing Benefits Include: Annual hearing test with no out-of-pocket cost Access to a nationwide network of 8,000+ providers…
Locations
…to discuss your healthcare needs without an appointment. We look forward to speaking with you in-person! Stop By For A Chat At These Locations Enrollment Specialists for Senior Care Plus…
Contact
Contact Us With questions or concerns regarding your healthcare benefits Contact Us With questions or concerns regarding your healthcare benefits Customer Service Click the link below to send us an…
For the Healthiest Reasons
…nationwide urgent care visits. Reason #8 Your personal MyChart portal lets you access insurance information and easily and securely manage your healthcare and communicate with your providers. Reason #9 For…
Health Benefits Associates
…Associates understands all the plans offered by Senior Care Plus. This team can help you review your personal healthcare needs, and determine which Medicare Advantage Plan will work best for…